Terms and Conditions
These Terms and Conditions govern your use of our moving services and website. By accessing our website or engaging our services, you agree to comply with these terms. If you do not agree with any part of these terms, please refrain from using our services.
1. General Terms
1.1 Overview of Our Services
Dizzy Moving, LLC offers professional moving, packing, and storage services tailored to both residential and commercial clients. Our team is committed to delivering reliable and efficient moving solutions. The scope of services provided will depend on availability and the specifics agreed upon during booking.
1.2 Eligibility
To use our services, you must meet the following requirements:
• Be at least 18 years of age.
• Provide accurate and complete booking information.
• Agree to pay all charges associated with the services rendered.
1.3 Service Limitations
Dizzy Moving, LLC reserves the right to decline service under specific circumstances, including but not limited to:
• Unsafe working conditions.
• Inadequate permits or permissions for the move.
• Failure to provide accurate or necessary details for the service.
2. Booking and Cancellation Policies
2.1 Booking Requirements
To confirm a reservation with Dizzy Moving, LLC, you must provide the following:
• Your full name and contact information.
• Accurate moving details, including addresses and any specific instructions.
• Payment method and deposit, if applicable.
2.2 Deposits and Payment Terms
• A deposit may be required to secure your booking, depending on the scale of the move.
• Final payment must be made upon completion of the service unless otherwise agreed.
• Accepted payment methods include cash, credit/debit cards, and bank transfers.
2.3 Cancellation and Rescheduling
• Cancellation Policy: You may cancel your booking with at least 48 hours’ notice for a full refund of any deposits paid. Cancellations within 48 hours of the scheduled service may incur a fee.
• Rescheduling Policy: Clients can reschedule their booking once without additional fees, provided 24 hours’ notice is given. Further changes may result in additional charges.
3. Pricing and Additional Charges
3.1 Transparent Pricing
Our pricing is determined based on:
• Distance of the move.
• Volume of items to be moved.
• Any additional services, such as packing or storage.
3.2 Additional Charges
Additional charges may apply for:
• Moving items up or down flights of stairs.
• Handling oversized or fragile items.
• Extended waiting times due to client delays.
• Emergency or same-day bookings.
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4. Client Responsibilities
4.1 Preparing for the Move
Clients are responsible for ensuring that:
• All items are packed and ready for transport unless packing services are included.
• Parking spaces and access to the property are arranged in advance.
• Any hazardous or prohibited items are removed prior to the move.
4.2 Accuracy of Information
Clients must provide accurate details regarding the moving location, timing, and any special requirements. Misrepresentation or failure to disclose relevant details may result in additional fees or service refusal.
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5. Liability and Damages
5.1 Limits of Liability
While we take every precaution to protect your belongings, Dizzy Moving, LLC cannot be held liable for:
• Damages caused by items improperly packed by the client.
• Delicate or high-value items not disclosed in advance.
• Delays caused by traffic, weather, or other unforeseen circumstances.
5.2 Insurance Options
We offer basic liability coverage for your items during the move. Additional insurance can be purchased for greater protection of high-value items.
6. Prohibited Items
6.1 Restricted Items
For safety and legal reasons, the following items are prohibited from being transported:
• Hazardous materials, including chemicals and explosives.
• Perishable goods unless agreed upon beforehand.
• Illegal substances or stolen property.
6.2 Discretion to Refuse
Dizzy Moving, LLC reserves the right to refuse the transport of any unsafe or inappropriate item.
7. Privacy and Confidentiality
7.1 Data Collection
We collect personal information necessary for booking and providing services, including your name, contact details, and payment information.
7.2 Data Usage
Your information is used solely for:
• Service coordination and execution.
• Internal record-keeping and invoicing.
• Compliance with legal and regulatory requirements.
7.3 Data Protection
We are committed to protecting your data and will never share your information with third parties without your consent, except as required by law.
8. Dispute Resolution
8.1 Communication and Resolution
In the event of a dispute, clients are encouraged to contact us directly to resolve the issue amicably.
8.2 Arbitration
If a resolution cannot be reached, disputes will be settled through binding arbitration in the state where the services were provided.
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9. Governing Law
These Terms and Conditions are governed by the laws of [Insert State], without regard to its conflict of law provisions.
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10. Updates to Terms and Conditions
Dizzy Moving, LLC reserves the right to update these terms at any time. Updates will be posted on our website, and continued use of our services signifies acceptance of any changes.
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Contact Us
If you have any questions about these Terms and Conditions, please contact us:
• Phone: [Insert Phone Number]
• Email: [Insert Email Address]
• Website: [Insert Website URL]
Dizzy Moving, LLC is dedicated to providing you with a seamless and stress-free moving experience. Thank you for choosing us for your moving needs!